Summary

Customer-focused, enthusiastic, innovative and entrepreneurial leader with proven results in building IT Project & Service Management teams and organizational practices. Skilled at cultivating relationships and building influence. Driven self-starter with a passion for people and technology. Highly organized, analytical thinker with demonstrated results in delivering complex technical solutions across multiple platforms, Servant-leader with a focus on relationship building as the foundation for any successful endeavor.

Employment History
Education History
THE UNIVERSITY OF TEXAS AT ARLINGTON
1998 - 2003
Bachelors, INSY, CRCJ Grade: 3.85 Magna Cum Laude
Certifications

Project Management Professional (PMP), March 2007, License 461220
Certified ScrumMaster (CSM), September 2012, Certification 000214821
ITIL Version 3, Foundations, August 2009, Certification 47907
ITIL Version 3, Release, Control & Validation (RCV), September 2012, Certification 34426
ITIL Version 3, Service Strategy (SS), January 2014, Certification GR751047669CG
Projects in Controlled Environments (PRINCE) Version 2, Practitioner March 2011, Certification 02296099-01-8TER
Six Sigma Yellow Belt, July 2004